Frequently Asked Questions
Everything you need to know about your FloralTrip experience.
What is the standard shipping timeframe?
We offer domestic shipping within 3-5 business days and international shipping within 7-14 business days. All orders include a tracking number sent via email once the package is dispatched.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached. You can start a return request through our online portal.
What payment methods do you accept?
FloralTrip accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I ensure I select the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the best fit.
Are your floral prints sustainably sourced?
Sustainability is core to our mission. We use eco-friendly dyes and work with certified ethical manufacturers to ensure our fashion footprint remains as light as a petal.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 2 hours of placement by contacting our support team via live chat or email.